FREQUENTLY ASKED QUESTIONS (FAQ)
WHAT PRODUCTS DO YOU SELL AT INFINITE THREADS?
We offer a wide range of apparel, including t-shirts, hoodies, and safety vests, along with a category of urban streetwear. Some products also come with customization options.
HOW DO I CUSTOMIZE A PRODUCT?
If customization is available, you’ll see an option on the product page to upload your design, add text, or choose colors. Follow the steps, and your custom design will be applied before checkout.
WHAT SIZES ARE AVAILABLE?
Our products are available in unisex sizes ranging from Small to XXL (and beyond for certain items). A size chart is provided on each product page for your convenience.
HOW LONG DOES ORDER PROCESSING TAKE?
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email once your order is on its way.
WHAT IF MY PACKAGE IS LOST OR DELAYED?
If your order doesn’t arrive within the expected timeframe, please contact us at ejc@infinitethreadsaz.com. We’ll help track it down and resolve the issue.
HOW CAN I CONTACT CUSTOMER SUPPORT?
You can reach our support team via email at ejc@infinitethreadsaz.com or through our Contact Us page. We aim to respond within 24 hours.